myPacificSource 4+
PacificSource Health Plans
-
- Free
Screenshots
Description
Our free, new-and-improved app makes life easier for PacificSource members.
Use it to
• See your member ID card
• Review Explanation of Benefits statements
• Find a doctor or hospital
• Check your deductible and out-of-pocket totals
• Learn which services are covered, and how your plan pays for them
• Track allowed office visits and dollar amounts for certain services
Simply…
• Download the app
• Log in with your InTouch username and password
About PacificSource
PacificSource is a not-for-profit health plan that goes beyond what's required for members and their communities across the Northwest. With local offices in Oregon, Washington, Idaho, and Montana, the PacificSource family of companies offers high-value health plans and affordable coverage to individuals and families; employers; and Medicare and Medicaid eligibles.
What’s New
Version 2.2.2
This version makes several quality-of-life improvements, including input layout adjustments and minor bugfixes in our form areas. These fixes are critical in ensuring a smooth app experience and will help page-to-page functionality occur seamlessly.
Bugfixes include:
• Random crashes occurring for termed members on login
• Drug search name autocomplete list crashes under certain conditions
• Random crashes occurring while attempting to add payment method
• Ensuring text input fields allow proper focus and unfocus behavior
• Random crash occurring when opening EOB pdf
Ratings and Reviews
Unreliable
New account and coverage starts in a few weeks. Can’t do hardly anything on the app without it crashing. Website access has no problems.
New features and reliability update!
The PacificSource app update has made managing health on the go much easier. Its user-friendly interface allows me to quickly check coverage details, claims, explore prescription drug options, and locate nearby providers. The real-time updates and digital ID card access are particularly handy for simplifying health insurance management.
Goods and Bads
The new version is much better than the prior. The layout is much better and you can view EOBs... However this is where the "bad" shows up.
Unfortunately the EOBs are grouped together in an unknown way. I suspect it is by Paid Date or maybe even the Location. but I'm not sure because neither of those fields are listed. This makes finding an EOB for a specific visit very difficult. The EOB groupings have a line that shows the first service date and the first provider. Below it lists just the total number of additional service dates and the total number of other providers. So to find specific visits to specific doctors you may have to view every single EOB to find it. What would be better is if it listed all visits by service date. Or have then grouped under the billing provider. Actually listing these fields and the paid date field would be helpful. So it's a great new feature but one that doesn't as well as it should.
Aside from that the app works pretty good. It's great to have a digital ID card (even though you have to give your entire phone to the receptionist so they can scan it.
If you have PS insurance get this app but don't think it has replaced InTouch yet. Maybe next time n
App Privacy
The developer, PacificSource Health Plans, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- PacificSource Health Plans
- Size
- 74.9 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
- Age Rating
- 4+
- Copyright
- © 2023 PacificSource Health Plans
- Price
- Free